Unified Messaging

Handle WhatsApp messages alongside other social platforms within PostSync’s Social Inbox, keeping all interactions organized.

Assign Conversations

Delegate specific chats to team members for quicker, more tailored responses, ensuring every customer receives the attention they need.

Quick Replies with AI

Use AI to generate fast, relevant responses that keep conversations smooth and engaging, saving time without compromising quality.

Organize & Archive

Archive completed chats to keep your inbox focused on active conversations, helping teams stay on top of current customer needs.

Customer Profiles

Access customer information, such as names and contact details, to personalize each interaction and improve customer service.