All features

Centralized Messaging

Manage all comments, direct messages, and mentions across multiple platforms in a single inbox.

Assign & Track

Assign conversations to team members, making sure every customer interaction is addressed by the right person.

Internal Team Chat

Collaborate directly within the inbox, tagging team members for internal discussions visible only to your team.

Quick Response Tools

Use pre-saved replies, emojis, images, and AI-assisted responses to engage with your audience more efficiently.

Filter & Prioritize

Begin by filtering your inbox based on message type (comments, DMs, or closed messages) or social platform. Highlight high-priority chats and view assigned conversations for efficient management.

Respond & Engage

Use PostSync’s quick response tools—saved replies, emojis, images, and AI-assisted responses—to engage with your audience in a timely, meaningful way. Decide whether to reply or reply and close each conversation.

Close & Organize

Once a conversation is complete, close the chat to remove it from your active inbox. Organize closed chats into designated folders for easy access and reference later if needed.